If my vehicle is financed and your payment is greater than what is owed how do I get the balance?
If the dealer is settling the finance:
- You must provide a valid finance settlement letter that includes the settlement figure and agreement reference.
- The dealer will pay the outstanding finance amount first, and the remaining balance will be transferred to your bank account.
If you are paying off the finance yourself:
- You must provide a letter confirming that the finance has been settled.
- The dealer will then transfer the funds into your bank account.
If the amount owed exceeds the vehicle price:
- The dealer will contact you to discuss how to proceed.